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Information provided by you

• Your registration and profile details provided by you or your company representative required to access and use the platform. This may include email, username, password, name, gender, Contact details, profile photo and other details displayed during the registration process

• Content entered by you into the platform while using it. Examples of such information include photos, Video,comments etc.

• Information you choose to provide automatically through integrations of C4G platform with legacy applications owned by you, single sign on systems and other IT applications.

• Information provided by you or your company representative to contacts within C4G via email and attachments with the aim of entering, modifying, cleaning or deleting indicated data within the C4G platform on your behalf. Certain features of the product (e.g. donations) may require you to enter payment related information such as credit card number or bank details. C4G partners with secure third parties in order to process such payments and does not itself store a copy of credit card, bank or other sensitive payment method information.

Use of collected information

C4G only collects information that is necessary to deliver Solutions that it offers which is impact people and plant.

• Personalization of user experience. For example, when you sign into the C4G Platform using your email, username we identify you and show you information and actions relevant to you.

• For research and development required to enhance future value and security of the platform. For example, we may analyze patterns of actions among multiple users and build features that can facilitate performing such actions. We may also build statistical models of data entry and platform usage in order to proactively identify and address data quality anomalies and potential security threats.

• To establish a direct communication channel with you we collect email addresses and, in some cases, mobile phone numbers in order to directly send you important messages. Examples of such messages include links for setting passwords, confirmations of your own actions, notifications and reminders about actions you must perform, system generated reports etc.

• To promote relevant services and products. For example, we may send you links to fundraising campaigns promoted by our NGO partners using the C4G platform based on your preferences for certain causes.

• For customer support. We review and understand details of issues raised by you, seek more information if necessary to resolve such issues, automatically receive crash reports etc.

Terms and Conditions, Refund Policy

Donations made through our Website are governed by the terms & conditions below.

• Donors may make contributions towards campaigns shared on our Website or otherwise just as a donation to the foundation provided such donation is in compliance with Indian law, and applicable laws in the jurisdiction of the Donor.

• Donations to be made only after registration in the website so C4G has details of the donors.

• By making a donation through the Website, the Donor hereby warrants that such Donor has conducted the due diligence and does not rely on C4G for the accuracy, completeness or adequacy of the information supplied on the Website. Donor may write to support@charityforgoodness.com to obtain details before making the donations

• C4G as a registered foundation will have annual report on work done published on the website and will not have reports with utilization of individual funds.

• Donations from outside India must comply with the provisions of India’s Foreign Contribution Regulation Act, 2010, as amended.

• C4G reserves the right to refuse to process donations by any Donor, including any questionable transactions.

• C4G may hold-back donations and subsequently inform law enforcement officials (instead of refunding the same to Donor) if it deems in its sole discretion to be appropriate. C4G reserves the right to reverse donations at its sole discretion, including in the event of violation of these Terms of Use. No interest or other charges shall be due or payable on such reverses.

• Donor acknowledges that C4G will not be liable for any damages, interests or claims etc. resulting from not processing such transactions/ donations or from any delay in processing transactions/ funds/ donations.

• Refund of donations will only be processed if it is requested within 48 hrs of the transaction and email being sent to support@charityforgoodness.com

• The refund will be the amount donated minus the payment gateway charges as per the actuals i.e. approx. 0.5%-3% per transaction. In the case of foreign payments (Non-INR), there could be forex conversion charges also from your respective bank. It would depend on the bank, card, country etc. You are requested to check with your bank for more details.